Thanks for reading, and if you can share some thoughts on the events, it would greatly be appreciated. This number 1 is gone now, and I’ll make sure I won’t let him in on a new relationship no more ! I think it comes from his boring lifestyle and nosey personality and hope he will stop bothering me, or my girlfriend. I made some warnings after checking all the messages have been read, and all the calls have been answered (meaning there’s no reason for that number 1) then deleted the app altogether. The number 1 appeared once again without the avatar appeared before to warn me of another attempt to hack my VIBER account. Now that I have started a new friendship, this thing’s happening again, with that mutual friend still around. We then deleted our VIBER app altogether, then reinstalled our VIBER app again, then that number 1 disappeared and stopped bothering us, with the understanding that whoever been eavesdropping on us had lost the means to spy on us. There I realised those images carried with them the means to illicitly infiltrate our accounts and stayed there for as long as nobody noticed.Īfter checking through all our conversations and calls to make sure we did not leave any messages unread, nor calls unanswered, but the number 1 still remained on our VIBER app. Until one day my friend went berserk and called to tell me when she tapped the image she received before, suddenly it appeared a long line of chat messages we have been exchanging over a period of months, for as long as she cared to read, meaning whoever managed to infiltrate her account could read what ever been said between she and I.
LOGO VIBER SOFTWARE
LiveAgent is one of the few helpdesk software that offers a Viber integration.Some time last year, both of our VIBER accounts (my girlfriend in the US and myself) were hacked into, by a mutual friend who’s curious to read what we wrote to each otherĪt first my friend VIBER message received an image of someone who she did not have any relationship, then my VIBER message received an image of her AVATAR, which we both did not pay any attention to.
For example, If you want to know how many Viber queries have been solved at first contact in the past month, simply generate a report. It can improve your customer support and satisfaction by providing real data insights.It can help you provide more personalized responses thanks to our built-in CRM that’s on hand whenever you’re answering Viber messages through LiveAgent.It can help you provide faster support through advanced tools like canned messages.LiveAgent’s Viber integration can save you both time and money as your agents will spend less time monitoring devices.How can your business benefit from the integration?
LOGO VIBER CODE
Enter the code into the website and log in. Shortly after that, you will receive a Viber text message with a code. Go to this website and enter the phone number that’s associated with your Viber account.Ģ. Check out how it works in this detailed video tutorial. If you’re wondering whether your customers will be able to tell that you’re using an external tool to answer their Viber messages, the answer is no. What does it look like/how does it work in practice? Thanks to LiveAgent you can easily view past conversations and assign them tags instead of having to search through your phone without a clue. Archiving and organizing past Viber tickets.Answer your customer’s inquiry via your LiveAgent dashboard, and they will receive the response on their Viber app. As mentioned above, there’s no need to have any other devices on hand. Responding to Viber text messages through the LiveAgent dashboard.There’s no need to monitor your smartphones or desktop app for new messages. Receiving Viber text messages and converting them into tickets.Bratislava, Slovakia, April 28, 2017: Viber logo on smartphone screen placed on laptop keyboard. LiveAgent’s Viber help desk software integration will be capable of: Kiev, Ukraine - December 08, 2017: Popular circle social media black logos with rim printed on paper: Facebook, Twitter, Instagram, Pinterest, LinkedIn, Viber, Tumblr, WhatsApp and Youtube. We’ve compiled a list of the integration’s core features, to give you an idea of how using Viber for customer service can improve your team’s productivity and increase customer satisfaction. Viber messages in LiveAgent What can you do with the integration?
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